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In this case you must accept part of the blame as you also have not made any effort from your part to hold on to the deal. You must never stay idle. Let one week pass for the customer to evaluate the offers. If you don t hear from him write to him telling him of the merits of buying from you and the discounts he will be entitled and so on. If yours is a service write to him explaining him why he should secure your services. Sometimes your letter might give him the jerk necessary to wake him up and you will become a winner. Sometimes it so happens that customers call you to get details of your products or services and you end up the conversation thinking that you have convinced the customer to purchase from you.
You will immediately put yourself ahead of your competitors. Ask any successful business owner what the most powerful sales techniques they every learned is and chances are that many of them will tell you that their business wasn t truly successful before they learned how to write a sales letter. You may wonder how a simple letter can have such an impact on the success of a business but this simple business technique is one of the most effective ways to reach new customers. In order to understand why a sales letter works so well you must understand what a good sales letter will do in the hands of a reader.
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If you must send it to a "To Whom It May Concern " do not bother and do not waste your time. - Paragraph one: It should be a simple one line sentence that says "I understand you are looking for a program director " or "your opening for a sales representative caught my eye." It is a simple and to the point opening paragraph. - Paragraph two: Again you need no more than two sentences stating to the effect "Because of the remarkable match between your needs and my talents I have sent you my enclosed resume via overnight delivery." - Paragraph three: You should briefly state to the effect "As you can see I am skilled (or proficient) in:" and then bullet point three key skills from your resume.
If yours is a service write to him explaining him why he should secure your services. Sometimes your letter might give him the jerk necessary to wake him up and you will become a winner. Sometimes it so happens that customers call you to get details of your products or services and you end up the conversation thinking that you have convinced the customer to purchase from you. The important thing to remember is that next dealer to whom he talks to next will do the same thing as you did; hence to add value to your conversation you write to him giving more details and it might do the trick to grab the business for you. Even if he didn t ask for more details on your product or the service provide him with all the detail you think will be useful to him so that there will be no doubts left in his mind. There are occasions that customers come to you and make discussions and agree to make purchases or to get services from you and then go silent. You are quite sure that they will come back to you as they have made the commitment with you but still don t be complacent. Write to him and ask him what you can do to help him or you can make your own suggestion on how you can help him. At least keep in touch with him before he forgets it and go to another dealer.