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Sure they provide a faster and quicker way to create a cover letter but it will be so difficult to let the hiring manager see that you are so much more than those strangely familiar words and the hacked phrases. If you use a free sample cover letter for customer service jobs your letter could come across as highly impersonal without concern for details - two elements that spell disaster for customer service. So if your potential employer can t see any potential customer service mark in your cover letter why should they bother looking for it in you? There s nothing wrong with using free sample cover letters and in fact many have used them in the past to varying results.
Think about it: if customers are unhappy would they stay around and do business with a company? That makes customer service jobs a highly vital component of the whole system that runs a company. So why on earth would you place your bets on a free sample cover letter to apply for a customer service job? It s like bad advice You know what people say about bad advice right? And when something is for free you know that something has got to give. So why take your chances when you are on an important quest to land a customer service job? You want to be perceived as a quality candidate so why not make sure your cover letter spells quality as well? If you truly want that job you must aim to get your foot in the door.
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What I mean is show the hiring manager how much you understand about her and her needs. You re in a similar industry after all. Point out the parallels - explicitly. "Last year we were so overworked four accountants took early retirement. How about your staff?" After you ve established some identification with the recruiter show her what you can do for her. "Well while we couldn t stop them from leaving I could do this... and a surprising thing happened. Of course we d need to talk about how that translates from government to a private firm." Now you re the trusted advisor instead of one more applicant begging for a job.