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Customer service jobs are at the forefront of the best companies in the world and are probably responsible for creating the best economies and yet people who apply for these jobs think it can be done using free sample cover letters. People who want a career in customer service often turn to these free cover letter samples because they seem to offer the quickest and most convenient solution. And the fact that they re free also doesn t hurt. Or does it? Customer service jobs are specialized jobs There s more to customer service jobs than meets the eye and many people simply don t realize this choosing to see these jobs as merely a set series of tasks that are designed to make customers happy. On the contrary customer service jobs are what keep many businesses afloat.
What a Sample Letter Can t Do You do not have much opportunity to give any hints of your personality in a resume; after all it s just a recitation of your education and work experience. In today s competitive job market many people share similar certifications and occupational backgrounds; what sets them apart is their work ethic personality and yes; even passion for the job! Prior to the interview your unique qualities can only come through in the accompanying letter. A generic sample just isn t going to give the employer an idea of what sets you apart from the hundreds of other job applicants vying for the same job.
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What I mean is show the hiring manager how much you understand about her and her needs. You re in a similar industry after all. Point out the parallels - explicitly. "Last year we were so overworked four accountants took early retirement. How about your staff?" After you ve established some identification with the recruiter show her what you can do for her. "Well while we couldn t stop them from leaving I could do this... and a surprising thing happened. Of course we d need to talk about how that translates from government to a private firm." Now you re the trusted advisor instead of one more applicant begging for a job.